PORTAL HOME HUB

This Cookie Policy explains how Portal Home Hub, Inc. ("Portal Home Hub," "we," "us," or "our") uses cookies and similar tracking technologies on our websites, mobile applications, and services (collectively, the "Services").

By using our Services, you consent to the use of cookies as described in this Cookie Policy. This Cookie Policy should be read together with our Privacy Policy and Terms of Use.

1. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?

1.1 Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites recognize your device and remember information about your visit, such as your preferences, login status, and browsing history.

1.2 Similar Technologies

In addition to cookies, we also use other tracking technologies, including:

• Web Beacons (Pixels): Small transparent images embedded in web pages or emails that track user activity
• Local Storage: HTML5 local storage that allows websites to store data locally in your browser
• Mobile SDKs: Software development kits in our mobile app that collect usage and performance data
• Device Identifiers: Unique identifiers assigned to mobile devices for tracking and analytics
• Session Replay Tools: Technologies that record user sessions to improve user experience

Throughout this Cookie Policy, we use the term "cookies" to refer to cookies and all similar technologies.

2. TYPES OF COOKIES WE USE

We use both first-party cookies (set by Portal Home Hub) and third-party cookies (set by other companies we work with). Cookies can be session cookies (deleted when you close your browser) or persistent cookies (stored until expiration or deletion).

2.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for our Services to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the Services would not work properly without them.

Purpose:

• Authentication and account access
• Security and fraud prevention
• Load balancing and service routing
• Remember your cookie consent preferences
• Enable shopping cart and checkout functionality

2.2 Functional Cookies (Preferences)

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. If you do not allow these cookies, some or all of these features may not work properly.

Purpose:

• Remember your language and region preferences
• Save your property search filters and preferences
• Remember your saved/favorite properties
• Store map view preferences and location settings
• Enable video playback and interactive features
• Personalize content based on your activity

2.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. This helps us improve our Services and user experience.

Purpose:

• Track page visits and user navigation patterns
• Measure website and app performance
• Identify technical errors and issues
• Understand which features are most popular
• Analyze property search behavior and trends
• Test new features and improvements

Analytics Services We Use:

• Google Analytics: Tracks website usage and user behavior - https://policies.google.com/privacy
• Facebook Analytics: Measures app and website engagement - https://www.facebook.com/privacy/policy
• Mixpanel/Amplitude: Provides detailed product analytics

2.4 Advertising and Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an advertisement. They are often placed by advertising networks with our permission.

Purpose:

• Display relevant property advertisements
• Show you ads based on your property interests
• Retarget you with ads after you visit our Services
• Measure the effectiveness of advertising campaigns
• Limit the number of times you see the same ad
• Build advertising profiles based on your interests

Advertising Services We Use:

• Google Ads: Display advertising and remarketing - https://policies.google.com/technologies/ads
• Facebook Pixel: Facebook and Instagram advertising - https://www.facebook.com/privacy/policy
• LinkedIn Ads: Professional audience targeting
• Other Ad Networks: Various display and native advertising partners

2.5 Social Media Cookies

These cookies are set by social media platforms that we have integrated into our Services. They enable social sharing functionality and may be used by those platforms to build a profile of your interests.

Purpose:

• Enable social media login (Google, Facebook)
• Allow sharing of properties on social media
• Display social media content on our Services
• Track social media referrals and engagement
• Enable WhatsApp sharing and contact features

Social Platforms We Integrate:

• Google (Login and sharing)
• Facebook (Login and sharing)
• WhatsApp (Sharing and communications)
• Instagram (Social media presence)
• LinkedIn (Professional networking)

3. DETAILED COOKIE LIST

Below is a detailed list of the primary cookies we use. Please note that this list may change as we update our Services.

Note: This table includes primary cookies. Additional third-party cookies may be set by services we integrate with.

4. MOBILE APP TRACKING

Our mobile applications use similar tracking technologies to those described above. In addition to cookies, our mobile apps collect:

• Device identifiers (advertising ID, device ID)
• App usage data (features used, time spent, navigation patterns)
• Crash reports (error logs and diagnostic information)
• Location data (if you grant permission for location services)
• Push notification tokens (to send you property alerts)

You can control many of these tracking technologies through your device settings, including disabling advertising ID tracking, location services, and push notifications.

5. HOW TO MANAGE YOUR COOKIE PREFERENCES

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the cookie settings link in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete cookies after each browsing session
• View and delete individual cookies

To manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and data stored

Note: If you block or delete essential cookies, some features of our Services may not work properly, and you may need to sign in again.

5.3 Opt-Out of Targeted Advertising

You can opt out of targeted advertising from major advertising networks:

• Google Ads: https://adssettings.google.com
• Facebook Ads: https://www.facebook.com/ads/preferences
• Digital Advertising Alliance: https://optout.aboutads.info
• Network Advertising Initiative: https://optout.networkadvertising.org

5.4 Mobile Device Settings

On mobile devices, you can control tracking through your device settings:

• iOS: Settings > Privacy & Security > Tracking (turn off Allow Apps to Request to Track)
• Android: Settings > Google > Ads (opt out of Ads Personalization)

You can also reset your advertising ID on both iOS and Android to stop being tracked by your current identifier.

5.5 Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

6. IMPACT OF BLOCKING COOKIES

Blocking or deleting cookies may affect your experience on our Services. If you block certain cookies:

• Essential Cookies: You may not be able to log in, view properties, or use key features
• Functional Cookies: Your preferences will not be saved, and you'll need to reset filters each visit
• Analytics Cookies: We won't be able to improve our Services based on your feedback
• Advertising Cookies: You'll still see ads, but they won't be personalized to your interests

7. UPDATES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in our cookie practices or for operational, legal, or regulatory reasons. When we make material changes, we will update the Last Updated date at the top of this policy and may notify you through our Services or by email. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

By using Portal Home Hub, you acknowledge that you have read and understood this Cookie Policy.